How To Order
We make it simple
Step 1
Send Your Frames
Pick your lens type, place your order, and ship your frames to us.
Step 2
We Replace the Lenses
We custom-cut and fit your new lenses — using your prescription.
Step 3
Get Them Back Like New
Your upgraded glasses are shipped back to you, ready to wear.
What Makes LensLab Lenses Better
100% UV Protection
Every LensLab lens includes full UV protection shielding your eyes anywhere, anytime.
Safe and durable
Our lenses meet top international safety standards and come with a scratch-resistant coating by default.
Perfect Fit, Guaranteed
If they’re not right, we’ll make it right. Enjoy a 6-month, no-questions-asked money-back guarantee.
Premium Lens Materials
We use only high-grade Polyamide and Polycarbonate for lenses that offer crystal-clear vision and lasting durability.
100% Money-Back Guarantee
Not happy with your lenses? Return them within 6 months — no questions asked.
Free Shipping Over $49
Spend $49 or more and get your order delivered to your door for free.
Live Help, Mon–Fri, 9AM–6PM ET
Need guidance? Our support team is ready to help by chat, email, or phone.
Got Questions? We’ve Got Clarity.
Quick answers to everything you need to know about lens replacement.
Choose your lenses and upgrades, upload your prescription, and send us your frames. We’ll custom-fit new lenses into them and ship your frames back ready to wear.
You have two options:
- Wait for our box — we’ll mail you a prepaid shipping kit to safely send in your frames.
- Use your own box — we’ll email you a prepaid shipping label you can print and attach.
If you upload your prescription online, we’ll have your lenses ready to go by the time we receive your frames. This means faster turnaround.
If we need to read your lenses first (no prescription uploaded), your order may take a little longer.
Most orders are completed within 7–10 business days once we have your prescription and frames.
Yes — if you’re ordering prescription lenses. You can upload a photo of your prescription, enter it manually, or send it later. For non-prescription, readers, or sunglasses, no Rx is needed.
Yes — all lenses include a 3-month scratch and coating warranty. You can upgrade to our Lens Protection Plan to extend coverage to 12 months.
LensLab orders may be eligible for out-of-network reimbursement with most vision insurance plans. We’ll provide an itemized receipt you can submit to your provider.
We handle your frames with care. If damage occurs during shipping or while in our lab, we’ll work with you to make it right
Yes — we offer high-index lenses (1.67 and 1.74) that are thinner, lighter, and designed for stronger prescriptions.
Yes — you can add Blue Light Filtering or Transitions® light-adaptive lenses during checkout.
We want you to love your lenses. If there’s any issue with your order, reach out within 30 days, and we’ll work with you to resolve it.